Essentials For Your Smooth & Safe Travel
How can I plan some excursions?
We believe that holidays are more than just flights and hotels; they're about incredible experiences! We can help you pre-book top attractions and unique activities worldwide, saving you time and often money. Booking ahead also secures your spot for popular excursions that sell out quickly.
We'll provide full details for each excursion, whether it's Broadway tickets, ascending the Burj Khalifa, a hot air balloon ride, or a safari. Excursions truly open up exciting possibilities for your trip!
Will I have a local representative or guide?
Depending on your holiday type, you may have access to a local guide. For our bespoke itineraries, we often arrange private transfers and local guides for tours and excursions, ensuring you have expert assistance and insights throughout your trip. We'll detail this in your itinerary.
What about mobile phone usage and connectivity while I'm away?
Worried about your phone bill? Here are some top tips:
- Check your phone company's international roaming or special travel passes before departure.
- Local SIM card is often cheapest for longer trips or heavy data use (unlocked phones).
- Free Wi-Fi: Use at hotels/cafes, but be security smart.
What's the best way to handle money and currency issues during my trip?
ATMs offer the best exchange rates; always select local currency. Major credit cards are widely accepted, but carry some cash for small purchases and tips. We suggest exchanging a small amount of local currency before you go for immediate needs, though airport ATMs are also available.
Any general tips on how to stay safe and healthy while travelling?
Your well-being is our top priority! Always check the Foreign Travel Advice website for your destination for up-to-date local laws, safety risks, and health information.
We can't stress enough how important your travel insurance is. It's your safety net for everything from medical emergencies and lost luggage to unexpected cancellations.
For more common-sense tips on safe travels, check out our blog.
What if there's an emergency or I need help while I'm away?
Your security is paramount. Should anything unexpected happen, we're just a phone call away with dedicated emergency contacts provided before you travel. We're your first point of contact for any urgent need, backed by your tour operator or hotel's local support.
What if I have feedback or a complaint?
We welcome your feedback. For immediate resolution of any concerns during your holiday, we highly advise you address them directly with the local supplier (hotel, tour operator) to speed things up.
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