Airport & Airline Queries
Can you take care of airport parking?
Absolutely! We can secure the best UK airport parking deals for you – from convenient meet & greet to budget-friendly options – ensuring your car is safe and sound, giving you one less thing to worry about.
Can you sort an airport hotel for departure and/or arrival?
Yes! We highly recommend an airport hotel for long drives or early flights. Imagine a relaxed dinner and waking up minutes from your terminal, avoiding pre-flight stress. Similarly, after a late, jet-lagged return, an airport hotel lets you unwind and get a refreshing night's sleep before heading home.
Should I add an airport lounge to my trip?
Yes! If you want to elevate your pre-flight experience, an airport lounge is your oasis amidst the terminal's hustle. Enjoy comfy seating, complimentary food and drinks, and free Wi-Fi. Just let us know, and we'll tailor this and other enhancements to perfect your escape.
Can you arrange airport transfers to and from my hotel?
We can organise private transfers directly from the airport to your accommodation and back again. This means no haggling with taxis or navigating public transport after a long flight—just a wonderfully smooth ride to start and end your holiday right.
What about baggage allowances and restrictions?
Baggage allowances can vary a lot by airline and ticket type. It's typically one 23kg checked bag for Economy Class. But we'll provide all the specific details for your flights, including your checked luggage limits, carry-on restrictions, and any prohibited items, so you'll have no surprises at security.
How can I upgrade my flight?
Whether you decide to upgrade when you book with us or closer to your travel date, we will find the best rates for you. You usually have three main options:
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Extra Legroom: Usually sold in Standard Economy in advance for a small fee. A great value for money, especially for long-haul flights!
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Premium Economy: You get enhanced meals and service and, most importantly, a larger, more comfortable seat usually in a separate cabin with fewer seats. Premium Economy seats are much more comfortable — think a generous 38 inches of seat pitch compared to just 31 inches in Standard Economy.
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Business Class: On long-haul flights, most airlines offer incredible lie-flat beds with a whopping 87 inches of space. And the food and drink are the next level. Expect things like champagne, exquisite wines, and a full three-course meal service. It's truly a luxurious start to your getaway.
Want to fly in style? Just chat to us, and we'll help you make your journey more comfortable!
What if my flight is delayed or cancelled?
While we always hope for smooth journeys, unforeseen circumstances can happen. If your flight is delayed or cancelled, we're here to support you. We'll be in contact to help you understand your options, assist with rebooking, and advise on any compensation or assistance you might be entitled to from the airline. Your peace of mind is our priority!
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